Home Improvement Solutions

Connect, quote, and deliver with ease

Speak to our team

Support, prospect, and connect to customers

Reach customers right when they need you. With Connex One’s  intelligent data management tools, you can ensure that every decision is educated, targeted, and relevant.

 

Use Live Chat on your website to generate leads and convert browsers into buyers quickly.

Incredible results for Everest

100% uptime and zero stress

Discover how the UK’s largest double glazing company used the Connex One platform to:

 

  • Achieve zero downtime over 4 years
  • Increase outbound contact rates by 31%
  • Gain full visibility of team productivity and KPI fulfilment

Client Story

Why choose Connex One

Increase Sales

Increase Sales

Empower users to convert with next-gen CX tools

Satisfy Customers

Satisfy Customers

Increase CSAT scores through automated feedback collection

Analyse Calls

Analyse Calls

Discover what customers care about with AI keyphrase reports

Complete control over your operations

Omnichannel

Communicate with all customers via their preferred channels from a single platform

Dialler

Utilise our various dialler types to reach new and existing customers at the right time

Flow

Map all customer journeys and follow up actions with our interactive planning tool

PDF Builder

Easily generate customer quotes and invoices during sales calls

WhatsApp

Send installation and delivery reminders through the world's most popular messaging app

Gamification

Encourage friendly competition across sales teams and improve their productivity

Live Chat

Convert your website browsers into buyers with instant online response

Workforce Management

Put your best agents in front of customers at the right time with our shift planning tools
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Athena Al

Powerful AI-led campaigns

Deploy Athena AI by Connex One to:

  • Let AI find and prioritise opportunities that are most likely to convert
  • Prompt your website visitors via live chat and generate instant leads
  • Use Keyphrase Analysis to detect patterns in conversations and notice trends

Learn More

“Since migrating to Connex One we have seen our Contact Rate in outbound improve from 19% to on average 26%. This has enabled more contacts, which in turn has seen an increase in appointments and sales revenue.”

Harry Laud

Contact Centre Operations Manager

Want to know more?

If you want to learn more about how Connex One is captaining the customer service revolution, drop us a call or a message!

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    Shaping the Future of Customer Experience.

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