Omnichannel
Centralised hub for all customer data
Achieve top-of-the-line customer engagement without exceeding your company budget with Connex One’s Omnichannel platform and range of features.
Reach your customers anywhere, anytime, on any channel. Pair up with AI to save your agents’ time and allow them to focus on high value interactions.
Discover how Admiral used the Connex One platform to:
Let us help you grow with our fully scalable CX plaform.
Handle more interactions, switch channels seamlessly, design campaigns that actually serve your needs, and scale them at will – and do it affordably.
Your data security is our number one mission. Our systems are subjected to rigorous auditing to ensure high standards of security and robust data protection.
Be available across all channels, let your agents switch between them depending on the caller’s needs, see who’s reaching out and their full interaction history and details, and set up sophisticated flows to sort calls.
If you want to learn more about how Connex One is captaining the customer engagement revolution and helping small and medium-sized businesses worldwide, drop us a call or a message!